Arrival in Canada & Post-Arrival Checklist

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Arrival in Canada

  • When you arrive to Toronto Pearson International Airport, don’t be afraid to ask people for guidance
  • When you go through customs, present your documents to the Canada Border Service Agency Officer and answer any questions they may ask you
    • Tip: keep your documents with you instead of putting them in your checked baggage
  • Visit the U of T Airport Welcome Booth
  • Meet your Campus Servus representative
    • Tip: plan for travel accommodations to ensure your trip runs smoothly. Book Campus Servus in advance
  • If you didn’t pre-arrange transportation, find a taxi
    • Taxis can be found if you exit through gate D1 (terminal 1) or Post 31 (terminal 3)
    • Travel time from the airport to UTM averages about 25 minutes, depending on the volume of traffic
    • Taxis leaving the airport operate on a tariff system and charge a flat rate based on the geographic region you are traveling to
    • Tip: have either cash or a credit/debit card on hand to pay the fee

You’ve made it to UTM! There are some things to be done to get fully settled in

  • Pick up your T-Card
    • Your T-Card is your official University identification
    • With your T-Card, you can access various services including the library, gym and shuttle bus. You will also need it for writing exams
    • Getting your T-Card should be one of the first things you do when you get to campus
    • Be sure to have all the documents required — offer of admission letter, passport AND post-secondary study permit.
  • Set up your WiFi and UTOR E-mail
    • Set up your Wi-Fi to have access to the internet at all times on campus
    • When you get your T-Card, you will be given a letter with steps to follow to activate your UTORid
  • Pick up your U-Pass
    • Once you get your T-Card, you can pick up your U-Pass from the Student Centre
    • This is your bus pass that allows you to use Mississauga Transit free of charge
  • Set up your bank account
    • There are many banks close to UTM that can meet your needs, including:
      • BMO (Bank of Montreal)
      • RBC (Royal Bank of Canada)
      • TD Canada Trust
      • Scotia Bank
      • CIBC
    • Research the products and services offered by different banks
    • Consider the following when you open a new bank account:
      • Fees for transactions
      • Online and in-person services
      • Ability to transfer money abroad
      • Chequings, savings, investment, credit, and student accounts
    • Note: to open a bank account you need to provide two pieces of photo identification (e.g. passport, study permit, driver’s license) and proof of address
  •  Set up your cell phone
    • Research the various service providers to find which one best suits your needs:
      • Bell
      • Virgin
      • Rogers
      • Fido
      • Telus
      • Koodo
      • Freedom Mobile
    • Already have a phone? You might be able to select a plan, get a new SIM card and continue to use your phone
    • Things to consider when setting up your phone plan:
      • Number of minutes needed
      • Number of text messages needed
      • Long distance/international calls
      • Amount of data needed
      • Ability to share a plan with family
  • Get your University Health Insurance Plan (UHIP) and Dental Cards
    • It is important to have and carry your health coverage cards with you in order to be prepared for any unforeseen circumstances
    • Follow this step-by-step guide to register for MySunlife
    • You can print your UHIP card once you arrive in Canada
    • You can also visit the IEC to obtain your UHIP card
    • You can pick up your health and dental plan card by visiting the Infobooth at the UTM Student Centre

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